Effective implementation of a Competitive Intelligence Program requires not only information about the competitors, but also information on other environmental trends such as industry trends, developments, political developments and economic conditions.
The relative strength of the competitor can be judged accurately only by assessing it with respect to the factors listed above. In the increasingly complex and uncertain business environment, the external [environmental] factors are assuming greater importance in effecting organizational change.
Therefore, the determination of CI information needs is based upon the firm's relative competitive advantage over the competitor assessed within the 'network' of 'environmental' factors.
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